Privacy Policy

1. Introduction

RoaSorg ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile applications, websites, and services.

By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment and billing information
• Communications with us
• Feedback and survey responses

2.2 Automatically Collected Information

When you use our applications and services, we may automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Usage data (app features used, time spent, crash reports)
• Location data (if you grant permission)
• Log data (IP address, browser type, access times)
• Analytics data (user behavior, performance metrics)

3. How We Use Your Information

We use the collected information for the following purposes:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices, updates, and support messages
• Respond to your comments, questions, and support requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Comply with legal obligations and enforce our terms
• Personalize your experience and provide relevant content

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our services
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred
• Consent: We may share information with your explicit consent
• Emergency Situations: We may share information to protect public safety or prevent harm

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure data centers and infrastructure
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request restriction of processing
• Objection: Object to certain types of processing

To exercise these rights, please contact us using the information provided below.

8. Age Restrictions

We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users between 13 and 18 years of age, we recommend parental guidance and consent before using our services. We may collect limited information from users in this age range as necessary to provide our services.

9. Third-Party Services

Our applications may contain links to third-party websites or services, or integrate with third-party services. We are not responsible for the privacy practices of these third parties.

We encourage you to review their privacy policies before providing any personal information. Some third-party services we may use include:

• Payment processors (Stripe, PayPal)
• Analytics services (Google Analytics, Firebase)
• Authentication services (Supabase, Auth0)
• Cloud hosting providers (AWS, Google Cloud)

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards, such as standard contractual clauses and adequacy decisions.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the new Privacy Policy on this page
• Updating the "Effective Date" and "Last Updated" dates
• Sending you an email notification (if you have provided an email address)
• Displaying a prominent notice in our applications

Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

12. Contact Us